Salon booking software built for UK hair salons

Salon booking software is a tool that lets clients book appointments online 24/7 without calling the salon. It handles the full appointment lifecycle - scheduling, automated reminders, payments, and client records - so stylists spend less time on admin and more time styling hair. Setora is built specifically for UK hair salons, with features like kiosk mode, multi-stylist scheduling, and Stripe payments.

Costs vary widely. Fresha charges £9.95 per staff member per month plus 20% commission on marketplace bookings. Booksy charges a monthly base fee plus per-staff fees. Setora is £39/month flat per location - unlimited stylists, no commission, no hidden fees. For most salons with 3+ stylists, Setora works out cheaper.

Yes. Setora gives your salon a branded online booking page where clients can book any time - day or night - without calling or messaging you. You can share the link on Instagram, WhatsApp, Google, or embed it on your website. Appointments land straight in your booking schedule.

No. Setora charges a flat £39/month per location. We do not take a percentage of your bookings, card payments, or any other revenue. The price you see is the price you pay. Card processing is via Stripe at their standard rate (1.5% + 20p for European cards).

The main difference is pricing structure. Fresha charges per staff plus commission on new clients - costs that grow with your team and booking volume. Setora is one flat monthly rate regardless of how many stylists you have or how busy you get. Setora also supports UK-first features like VAT and UK bank transfers.

Yes. One Setora subscription covers your entire location - all stylists, all stations. Each stylist gets their own schedule and booking link. Clients can choose their preferred stylist when booking. No per-staff fees, ever.

Yes. Setora offers a 14-day free trial with no card required. You get full access to every feature - online booking, kiosk mode, reminders, payments, analytics. If it's not right for you, cancel before the trial ends and you won't be charged.

Most salons are live on Setora within a day. Set up your services, staff, and availability, then import your client list. We provide a step-by-step migration guide and our team is on hand to help. Under GDPR, you have the right to export your data from any platform, so bring your client records with you.

It depends on what matters most to your salon. The main UK options are Fresha, Booksy, Square Appointments, Treatwell, and Setora. The key differences come down to pricing structure (commission vs flat rate), data ownership, and whether the tool was built for the UK market or as a US-first product. Setora is a flat £39/month with no commission, no per-staff fees, and full data export - which suits salons that want predictable costs and control over their client relationships. Fresha and Booksy offer broader marketplace exposure but charge commission or per-staff fees that grow with your team.

Not every salon does. If you run a small walk-in-only operation and your diary works fine, there is no reason to fix what is not broken. But for most hair salons, booking software solves real problems: clients can book 24/7 without calling, automated reminders cut no-shows (salons using digital booking see roughly half the no-show rate of those that do not), and you spend less time on the phone. Research shows 46% of salon bookings happen outside business hours - if you are losing those appointments or chasing no-shows, it is worth trying.

Start with the basics: online booking that works on mobile, automated SMS or email reminders, and multi-stylist scheduling so each stylist has their own calendar. Beyond that, look for card payment and deposit support (to reduce no-shows), client records that build automatically, and full data export so you are never locked in. Walk-in queue management and kiosk mode are useful too - clients can check themselves in without needing a receptionist. Check whether pricing is per-staff or flat rate, and whether the platform takes commission on bookings. Finally, make sure the tool actually supports UK payments and compliance rather than treating the UK as a secondary market.