Switching from Timely

Move from Timely to Setora,
without losing a client.

Timely is capable, but per-staff pricing can make growth feel expensive. Setora keeps one flat platform price per location with no Setora commission on bookings.

  • No card required
  • Keep your current system live while you test
  • No Setora commission
Setora Booking Page showing services, prices and a selected haircut before choosing a time
Your services. Your new Booking Page.

What can move

Bring across what Timely provides.

The exact result depends on the fields in your export. Review every file and mapping before relying on it.

Services and prices

Map service names, durations and prices from the files your provider gives you.

Staff and working hours

Set up the team, the services they provide and when they are available.

Opening hours

Recreate each location's opening times, breaks and booking availability.

Customer records

Import names, contact details, consent and useful history when those fields are included.

Booking history

Past and upcoming appointments can move when the export contains the required fields.

Notes and preferences

Bring across client notes and preferences when they are included in your export.

A careful move

Four steps off Timely.

Keep taking bookings on Timely while Setora is set up. Change your public links only after you have checked the new flow.

  1. 01

    Export from Timely

    Download what Timely makes available, or request your portable data before you cancel.

  2. 02

    Set up Setora

    Add your services, team and opening hours while the old booking link stays live.

  3. 03

    Import and test

    Review the files you have, check the mapping and run a test booking from both sides.

  4. 04

    Switch your links

    Update Google, Instagram and your website only when the new Booking Page is ready.

Need a hand with the move?

Plan your migration with Ben.

Book a short call. We'll review what Timely can export, agree what Setora can import and plan when to change your booking links.

  • Review Timely's export options
  • Agree what Setora can import
  • Plan the final booking-link switch
Book a migration callNo sales script. Just a practical plan for your business.

Timely vs Setora

Compare the costs you will actually use.

Timely's total depends on the current plan, team size and any separately packaged services.

Timely

CURRENT PLAN NEEDED
Subscription
Check the current plan for your team
SMS reminders
Confirm the current package
Xero sync
Timely strength
Pricing model
Plan and team based
VAT basis
Confirm before comparing
Current monthly totalCurrent plan needed

Setora

PUBLISHED PRICE
Subscription / base
£59 / location, before VAT where applicable
Per-staff or team fees
None, unlimited staff
Commission on bookings
None
SMS & card processing
Charged if used
Contract
Month-to-month
Monthly platform price£59

How we compared: Timely has strong scheduling and Xero features. Compare the plan you would actually use and confirm its tax basis rather than relying on an estimated range. Setora is £59/month per location, before VAT where applicable. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.

Data and timing

Your data stays yours.

Request the records Timely provides before cancelling. Import the supported fields, review them and keep the old account live until your Setora setup has been tested.

  1. Export before cancelling. Ask for the records you need while your current account is still active.

  2. Check before changing links. Review imported records and test the booking flow first.

  3. Keep a secure copy. Store the original export safely while you check the move.

  4. Keep an exit route. People with permission can export customer records and available reports from Setora.

Before you switch

The practical questions.

What to check before moving away from Timely.

Will I lose my client data when I switch?

Timely supports exports for core records, including customer and reporting data. Setora helps you move the files you receive across and check the import before you update your booking links.

Is it really no commission? What's the catch?

£59/month per location is how Setora makes money. We do not take a cut of your bookings, card payments or walk-ins. SMS credits and card processing are separate if you use them.

What about Timely's Minimise Gaps feature?

Minimise Gaps is a strong Timely feature. Setora does not mirror that exact feature today, but it keeps scheduling, staff and booking controls clear for busy shops and salons.

I use Timely's Xero integration. Will I lose that?

Timely's native Xero sync is a genuine strength. Setora does not offer direct Xero sync today. If that is business-critical, include it in your decision before switching.

How long does it take to switch from Timely?

Set up services and staff, import the supported files you receive, test the Booking Page and switch your public link when you are ready.

How does SMS pricing compare?

Timely and Setora package messages differently. Setora keeps SMS credits separate, so you only pay for what you send and it is not hidden inside the platform price.

Switch from Timely

Ready to leave Timely behind?

Bring the data Timely provides, test your Booking Page, then switch your public links. No card required, no lock-in, £59/month per location after the trial. SMS credits and card processing are separate if used.

14 days free. No card required.