Never lose a booking to a full schedule
The automatic waitlist that captures demand and fills cancellations for barbershops — with a management dashboard that puts you in full control.
How it works
Three steps, fully automatic. No staff intervention needed.
Customer joins the waitlist
When a preferred slot is full, the client adds themselves to the waitlist with their name, email, and phone number. One click, no account required.
A slot opens up
When a cancellation creates an opening, Setora automatically notifies the next person on the waitlist via email or SMS with a time-limited hold on the slot.
Booking confirmed
The client confirms directly from the notification and the slot is booked. If they don't respond in time, the next person in the queue is notified automatically.
Built to fill every gap
Configurable notifications
Choose whether clients are notified by email, SMS, or both when a slot opens up.
Minimum notice periods
Set how far in advance a slot must be to trigger a waitlist notification - no pinging clients about a slot that starts in ten minutes.
Time-limited holds
Each notification gives the client a window to confirm. If they don't respond, the slot moves to the next person automatically.
Automatic expiry
Waitlist entries expire after a configurable period so your queue stays fresh and relevant.
Seamless booking conversion
When a waitlisted client confirms, the slot converts to a regular booking with all the usual confirmations and reminders.
No staff action required
The entire flow — from notification to booking — happens automatically. Staff only see the result: a filled slot.
Your waitlist, your control
The automatic flow handles the common case. The management dashboard handles everything else — giving you full visibility and hands-on control when you need it.
Table view with every entry
See every waitlist entry in one place — client name, service, preferred barber, date added, and current status.
Filter by status, service, or barber
Narrow the list to exactly what you need. Filter by status (Waiting, Notified, Booked, Expired), service type, barber, or date range.
Search by client name
Looking for a specific client? Type their name and find their waitlist entry instantly.
Manually notify clients
Know a gap is coming before a cancellation hits? Send a notification to the next waitlisted client yourself, on your terms.
Convert to booking in one click
Turn a waitlist entry into a confirmed booking directly from the dashboard — one click, no manual re-entry.
Real-time status tracking
Every entry moves through clear statuses — Waiting, Notified, Booked, Expired — so you always know where things stand.
Start filling cancellations today
Start your free trial and let Setora turn cancellations into confirmed bookings - automatically.
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