Keep your customer list
Import the customer records your current provider gives you, then keep them exportable from Setora later.
SwitchSETMORE → Setora
Setmore is a useful general scheduler. Setora is narrower on purpose: direct bookings, customer ownership and one flat UK price per location.
The switch promise
Three things every owner worries about before they switch. Here is exactly what happens to each one.
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Keep the old diary live while Setora is set up and tested. Import future bookings when the export is clean enough.
The same familiar booking experience, just a new link. No awkward re-registration for your regulars.
What comes across
Use the files your current provider gives you to rebuild Setora without starting from a blank diary. Here is what usually moves and stays yours.
Your full service menu with durations and prices, mapped onto Setora ready to book.
Every team member with their working hours and the services they offer.
Location opening times and breaks, so the diary reflects how you actually work.
Names, contact details, consent and any visit history included in your export, so the useful customer detail is not left behind.
Past and upcoming appointments can be imported when your current platform includes them in the export.
Client notes and preferences can move with the record when they are included in your export.
The switch, step by step
Keep taking bookings on Setmore the whole time. You only switch your link once everything is in place and tested.
Download what Setmore makes available, or request your portable data before you cancel. We help you work out what can be imported.
Map your services, team and opening hours onto Setora, so you are not rebuilding the menu by hand.
Bring in the files you have, then run a test booking to check services, staff, customers and opening hours look right.
When you are happy, point your booking link at Setora from Google, Instagram, WhatsApp or your site.
Setmore vs Setora
A worked monthly example for three Setmore Pro users, converted into pounds before exchange-rate changes or add-ons.
A note on this comparison: Full disclosure: we built Setora, so this comparison has a point of view. Setmore can be cheaper if you only need basic scheduling. This example uses three Pro users at $11.99/user/month and a rough GBP conversion before exchange-rate changes or add-ons. Last reviewed July 2026. Setora is £39/month per location. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.
Your data stays yours
There is no lock-in on Setora. Your customers, bookings and reports are exportable at any time in standard formats. If Setmore gives you a clean export, we help you bring it across.
Export any time. Customers, bookings and reports in standard CSV and PDF formats.
No lock-in. Month-to-month with no contract and no minimum term.
It stays yours. Your customer relationships belong to your shop, not to a marketplace.
GDPR-ready. Consent and data rights are handled properly, built for UK shops.
Before you switch
The practical stuff about moving off Setmore. Still unsure? Start the free trial, no card needed.
Setmore lets owners export contacts as CSV, with limits depending on the route used. For staff data or appointment history, you may need a data portability request. Setora helps import the files you receive.
For a small shop that only needs basic scheduling, it may be. Setora is built for owners who want a shop-focused Booking Page, staff setup, portable customer data and no Setora commission.
Setora is built for bookings and busy shop routines. If walk-ins are important to how your shop runs, test that setup during your trial before moving links over.
If a platform bills UK shops in dollars, exchange rates can change the final monthly amount. Setora bills UK customers in pounds, with one platform price per location.
If Google Calendar is central to your setup, check the current integration options before switching. Setora's core calendar is built around your staff, services and Booking Page.
Yes, if you want a platform built around UK shop routines, flat location pricing and portable customer data. Setmore can still suit owners who only need a general appointment scheduler.