Keep your customer list
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Move from Square to Setora, without losing a client.
Square is strong for payments. Setora is focused on direct bookings, customer ownership and simple location pricing for UK shops and salons.
No card requiredYour data comes with youNo Setora commission
Services & prices
Team & rotas
Opening hours
Customer records
Booking history
4 of 5 completeReady to test
Booking link readybook.setora.co.uk/your-shop
The switch promise
Move over without losing what matters.
Three things every owner worries about before they switch. Here is exactly what happens to each one.
Keep your bookings
Keep the old diary live while Setora is set up and tested. Import future bookings when the export is clean enough.
Keep your customers' trust
The same familiar booking experience, just a new link. No awkward re-registration for your regulars.
What comes across
What you can bring across from Square.
Use the files your current provider gives you to rebuild Setora without starting from a blank diary. Here is what usually moves and stays yours.
Services & prices
Your full service menu with durations and prices, mapped onto Setora ready to book.
Staff & rotas
Every team member with their working hours and the services they offer.
Opening hours
Location opening times and breaks, so the diary reflects how you actually work.
Customer records
Names, contact details, consent and any visit history included in your export, so the useful customer detail is not left behind.
Booking history
Past and upcoming appointments can be imported when your current platform includes them in the export.
Notes & preferences
Client notes and preferences can move with the record when they are included in your export.
The switch, step by step
Four steps off Square.
Keep taking bookings on Square the whole time. You only switch your link once everything is in place and tested.
Export from Square
Download what Square makes available, or request your portable data before you cancel. We help you work out what can be imported.
Set up Setora
Map your services, team and opening hours onto Setora, so you are not rebuilding the menu by hand.
Import and test
Bring in the files you have, then run a test booking to check services, staff, customers and opening hours look right.
Switch your link
When you are happy, point your booking link at Setora from Google, Instagram, WhatsApp or your site.
Need a hand with the move?
Plan your migration with Ben.
Book a short call. We'll review what Square can export, agree what Setora can import and plan when to change your booking links.
Square vs Setora
What it costs to stay, versus switch.
A worked monthly example for one Square location using Plus with Marketing and Loyalty add-ons before card processing or hardware.
Square
ADD-ON EXAMPLEPlus plan£29/location
Marketing£9/location
Loyalty£25/location
Card processingSeparate
HardwareOptional extra
Est. monthly total~£63
Setora
FLAT RATESubscription / base£39 / location, before VAT where applicable
Per-staff or team feesNone, unlimited staff
Commission on bookingsNone
SMS & card processingCharged if used
ContractMonth-to-month
Monthly total£39
How we compared: Figures use publicly available UK pricing and product information. Square can be cheaper for a solo owner on the free plan. This example uses Plus, Marketing and Loyalty for one location, before payment processing or hardware. Setora is £39/month per location, before VAT where applicable. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.
Your data stays yours.
Move with confidence by bringing across the supported records Square gives you. Once they are in Setora, people with permission can export customer records and available reports whenever needed.
Check before changing links. Review imported records and test the new booking flow first.
Keep a secure copy. Store the original export safely while you check the move.
No fixed-term contract. Setora is month-to-month, with no minimum term.
Keep your customer relationships. Your customer list belongs to your business, not a marketplace.
Customers1,240 recordsExport
BookingsAvailable historyExport
Services24 itemsExport
No lock-in · export any timeCSV · PDF
Before you switch
The questions owners ask.
The practical stuff about moving off Square. Still unsure? Start the free trial, no card needed.
Will I lose my client data when I switch?
Square has strong data portability compared with many booking platforms. You can export customer and transaction data, then use Setora's import path to bring the useful booking records across.
Isn't Square's free plan better value?
For a solo owner who only needs basic booking and payments, Square can be hard to beat. Setora is a better fit when you want shop-focused booking tools, no-show protection, portable customer data and clear location pricing.
What about Square's accounting integrations?
Square's accounting and payment ecosystem is a real strength. Setora does not replace every Square integration today. If that stack is critical, Square may be the better fit for now.
How does pricing compare at multiple locations?
Setora is £39/month per location with no per-staff fee. Square packages and add-ons can change, so compare your current Square plan against the features you actually use.
What barbershop features does Square lack?
Square is broad and powerful, but it is not only built around barbershop and salon routines. Setora focuses on bookings, staff, no-show protection and direct customer ownership for UK shops and salons.
What are the best Square Appointments alternatives for barbershops?
Fresha, Booksy, Treatwell and Setora are common options. Compare commission, staff pricing, data export, no-show tools and whether customers book directly with your brand.