Keep your customer list
Import the customer records your current provider gives you, then keep them exportable from Setora later.
SwitchSQUARE → Setora
Square is strong for payments. Setora is focused on direct bookings, customer ownership and simple location pricing for UK shops and salons.
The switch promise
Three things every owner worries about before they switch. Here is exactly what happens to each one.
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Keep the old diary live while Setora is set up and tested. Import future bookings when the export is clean enough.
The same familiar booking experience, just a new link. No awkward re-registration for your regulars.
What comes across
Use the files your current provider gives you to rebuild Setora without starting from a blank diary. Here is what usually moves and stays yours.
Your full service menu with durations and prices, mapped onto Setora ready to book.
Every team member with their working hours and the services they offer.
Location opening times and breaks, so the diary reflects how you actually work.
Names, contact details, consent and any visit history included in your export, so the useful customer detail is not left behind.
Past and upcoming appointments can be imported when your current platform includes them in the export.
Client notes and preferences can move with the record when they are included in your export.
The switch, step by step
Keep taking bookings on Square the whole time. You only switch your link once everything is in place and tested.
Download what Square makes available, or request your portable data before you cancel. We help you work out what can be imported.
Map your services, team and opening hours onto Setora, so you are not rebuilding the menu by hand.
Bring in the files you have, then run a test booking to check services, staff, customers and opening hours look right.
When you are happy, point your booking link at Setora from Google, Instagram, WhatsApp or your site.
Square vs Setora
A worked monthly example for one Square location using Plus with Marketing and Loyalty add-ons before card processing or hardware.
A note on this comparison: Full disclosure: we built Setora, so this comparison has a point of view. Square can be cheaper for a solo owner on the free plan. This example uses Plus, Marketing and Loyalty for one location, before payment processing or hardware. Last reviewed July 2026. Setora is £39/month per location. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.
Your data stays yours
There is no lock-in on Setora. Your customers, bookings and reports are exportable at any time in standard formats. If Square gives you a clean export, we help you bring it across.
Export any time. Customers, bookings and reports in standard CSV and PDF formats.
No lock-in. Month-to-month with no contract and no minimum term.
It stays yours. Your customer relationships belong to your shop, not to a marketplace.
GDPR-ready. Consent and data rights are handled properly, built for UK shops.
Before you switch
The practical stuff about moving off Square. Still unsure? Start the free trial, no card needed.
Square has strong data portability compared with many booking platforms. You can export customer and transaction data, then use Setora's import path to bring the useful booking records across.
For a solo owner who only needs basic booking and payments, Square can be hard to beat. Setora is a better fit when you want shop-focused booking tools, no-show protection, portable customer data and clear location pricing.
Square's accounting and payment ecosystem is a real strength. Setora does not replace every Square integration today. If that stack is critical, Square may be the better fit for now.
Setora is £39/month per location with no per-staff fee. Square packages and add-ons can change, so compare your current Square plan against the features you actually use.
Square is broad and powerful, but it is not only built around barbershop and salon routines. Setora focuses on bookings, staff, no-show protection and direct customer ownership for UK shops and salons.
Fresha, Booksy, Treatwell and Setora are common options. Compare commission, staff pricing, data export, no-show tools and whether customers book directly with your brand.