Switching from Fresha

Move from Fresha to Setora,
without losing a client.

Set up your services and staff, import your customer records, then test the new Booking Page before you switch links. No lock-in, and one flat £59/month per location when you stay.

  • No card required
  • Keep your current system live while you test
  • No Setora commission
Setora Booking Page showing services, prices and a selected haircut before choosing a time
Your services. Your new Booking Page.

What can move

Bring across what Fresha provides.

The exact result depends on the fields in your export. Review every file and mapping before relying on it.

Services and prices

Map service names, durations and prices from the files your provider gives you.

Staff and working hours

Set up the team, the services they provide and when they are available.

Opening hours

Recreate each location's opening times, breaks and booking availability.

Customer records

Import names, contact details, consent and useful history when those fields are included.

Booking history

Past and upcoming appointments can move when the export contains the required fields.

Notes and preferences

Bring across client notes and preferences when they are included in your export.

A careful move

Four steps off Fresha.

Keep taking bookings on Fresha while Setora is set up. Change your public links only after you have checked the new flow.

  1. 01

    Export from Fresha

    Download what Fresha makes available, or request your portable data before you cancel.

  2. 02

    Set up Setora

    Add your services, team and opening hours while the old booking link stays live.

  3. 03

    Import and test

    Review the files you have, check the mapping and run a test booking from both sides.

  4. 04

    Switch your links

    Update Google, Instagram and your website only when the new Booking Page is ready.

Need a hand with the move?

Plan your migration with Ben.

Book a short call. We'll review what Fresha can export, agree what Setora can import and plan when to change your booking links.

  • Review Fresha's export options
  • Agree what Setora can import
  • Plan the final booking-link switch
Book a migration callNo sales script. Just a practical plan for your business.

Fresha vs Setora

Compare the costs you will actually use.

A worked monthly example for a three-chair shop using Fresha team pricing, Fresha payments and some marketplace new-client bookings.

Fresha

3-CHAIR EXAMPLE
Team subscription
3 staff: £29.85
Card processing
100 bookings/week, 70% card, £20 average: ~£143
Marketplace commission
20 first visits/month at £20: £80
SMS reminders
Extra if used
Booking brand
Fresha marketplace
Worked Fresha scenario~£253+

Setora

PUBLISHED PRICE
Subscription / base
£59 / location, before VAT where applicable
Per-staff or team fees
None, unlimited staff
Commission on bookings
None
SMS & card processing
Charged if used
Contract
Month-to-month
Setora platform price only£59

How we compared: This example uses four weeks per month, 100 bookings a week at a £20 average, 70% paid by card in person with Tap to Pay, and 20 first marketplace visits at £20. It includes Fresha payment processing, while the Setora figure is its platform price with no VAT currently added and excludes payment processing and SMS. Compare equivalent payment usage and account for whether your business can reclaim VAT before deciding. Setora is £59/month per location, before VAT where applicable. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.

Data and timing

Your data stays yours.

Request the records Fresha provides before cancelling. Import the supported fields, review them and keep the old account live until your Setora setup has been tested.

  1. Export before cancelling. Ask for the records you need while your current account is still active.

  2. Check before changing links. Review imported records and test the booking flow first.

  3. Keep a secure copy. Store the original export safely while you check the move.

  4. Keep an exit route. People with permission can export customer records and available reports from Setora.

Before you switch

The practical questions.

What to check before moving away from Fresha.

Will I lose my client data when I switch?

You should not lose your client list if you export it before cancelling. Under GDPR, you have rights over your data, and Fresha documents a client-list export flow. Setora gives you a clear migration path and helps you import the records you receive.

Is it really no commission? What's the catch?

£59/month per location is how Setora makes money. We do not take a cut of your bookings, card payments or walk-ins. SMS credits and card processing are separate if you use them.

How long does it take to switch from Fresha?

Add services and staff, import the supported files you receive, test a booking, then move your public links when you are ready.

What if I want to leave Setora?

Cancel any time. There are no exit fees or fixed-term contracts. You can export the customer list and download available reports when needed.

Fresha sends me new clients, won't I lose that if I switch?

Your existing clients already know your shop. Setora is best for owners who want more direct bookings, clearer costs and ownership of the client relationship. If a marketplace is your main source of new clients, include that in your decision.

What are the best Fresha alternatives in the UK?

Booksy, Treatwell, Square Appointments and Setora all serve UK barbershops and salons. Compare commission, data ownership, staff pricing and the booking experience. Setora is built around flat pricing and direct bookings.

Switch from Fresha

Ready to leave Fresha behind?

Bring the data Fresha provides, test your Booking Page, then switch your public links. No card required, no lock-in, £59/month per location after the trial. SMS credits and card processing are separate if used.

14 days free. No card required.