Keep your customer list
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Resurva can make data export feel harder than it should. Setora is built around ownership, direct bookings and a clear exit route if you ever leave.
The switch promise
Three things every owner worries about before they switch. Here is exactly what happens to each one.
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Keep the old diary live while Setora is set up and tested. Import future bookings when the export is clean enough.
The same familiar booking experience, just a new link. No awkward re-registration for your regulars.
What comes across
Use the files your current provider gives you to rebuild Setora without starting from a blank diary. Here is what usually moves and stays yours.
Your full service menu with durations and prices, mapped onto Setora ready to book.
Every team member with their working hours and the services they offer.
Location opening times and breaks, so the diary reflects how you actually work.
Names, contact details, consent and any visit history included in your export, so the useful customer detail is not left behind.
Past and upcoming appointments can be imported when your current platform includes them in the export.
Client notes and preferences can move with the record when they are included in your export.
The switch, step by step
Keep taking bookings on Resurva the whole time. You only switch your link once everything is in place and tested.
Download what Resurva makes available, or request your portable data before you cancel. We help you work out what can be imported.
Map your services, team and opening hours onto Setora, so you are not rebuilding the menu by hand.
Bring in the files you have, then run a test booking to check services, staff, customers and opening hours look right.
When you are happy, point your booking link at Setora from Google, Instagram, WhatsApp or your site.
Need a hand with the move?
Book a short call. We'll review what Resurva can export, agree what Setora can import and plan when to change your booking links.
Resurva vs Setora
A plan-range comparison for Resurva, where the monthly cost depends on booking caps and the plan you are on.
How we compared: Figures use publicly available UK pricing and product information. Resurva billing and export routes can vary by account and country. If you rely on Resurva today, confirm your exact plan, booking cap, currency and data export route before cancelling. Setora is £39/month per location, before VAT where applicable. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.
Move with confidence by bringing across the supported records Resurva gives you. Once they are in Setora, people with permission can export customer records and available reports whenever needed.
Check before changing links. Review imported records and test the new booking flow first.
Keep a secure copy. Store the original export safely while you check the move.
No fixed-term contract. Setora is month-to-month, with no minimum term.
Keep your customer relationships. Your customer list belongs to your business, not a marketplace.
Before you switch
The practical stuff about moving off Resurva. Still unsure? Start the free trial, no card needed.
Resurva does not appear to offer a simple direct client-list download in the dashboard. Use any available export route and submit a GDPR data portability request for the rest. Setora helps you import the files you receive.
Resurva's waitlist is focused on cancellation notifications. Setora is built for bookings and shop routines, with customer data export available whenever you need it.
Yes. GDPR data portability rights can apply where a business needs personal data in a structured, commonly used format. If in doubt, use our data portability request resource and ask your provider directly.
If your current platform does not give you a simple export, retrieval can become harder later. Setora is designed so customers, bookings and reports stay exportable from your account.
Getting the export may take time. Once you have the files, configure Setora, import supported records and test the Booking Page before switching.
No. Resurva booking links use Resurva URLs. With Setora, you share your new Booking Page link and update Google, Instagram, your website and customer messages.