Keep your customer list
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Looking for a Trimsy alternative? Trimsy and Setora both keep bookings direct, include unlimited staff and charge no booking commission. Setora is £39/month per location and adds live deposits, Booking Protection, an automatic waitlist and management apps for iOS and Android.
The switch promise
Keep Trimsy running while Setora is set up. Bring across the data Trimsy provides and change your public booking links only after you have tested the new flow.
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Keep the old diary live while Setora is set up and tested. Import future bookings when the export is clean enough.
The same familiar booking experience, just a new link. No awkward re-registration for your regulars.
What comes across
Use the files your current provider gives you to rebuild Setora without starting from a blank diary. Here is what usually moves and stays yours.
Move service names, durations and prices when they are included in the export, then check them before the Booking Page goes live.
Recreate each team member, their availability and the services they offer.
Set opening times, staff breaks and working patterns so availability matches the real shop.
Import names, contact details, consent and useful history when those fields are present in the file supplied by Trimsy.
Bring across future appointments when the export includes the dates, times, services and staff needed for a reliable import.
Customer notes can move when Trimsy includes them in the export. Review sensitive notes and your lawful basis before importing them.
The switch, step by step
Keep taking bookings on Trimsy the whole time. You only switch your link once everything is in place and tested.
Ask for customers, future bookings, services, staff, hours, notes and any photographs or history you need before cancelling.
Create the location, map services, add staff and reproduce your booking rules and working hours.
Import the supported files, check totals and spot-check customer records, then complete test bookings, reschedules and cancellations.
Point Google, social profiles and your existing website to the Setora Booking Page when you are happy.
Need a hand with the move?
Book a short call. We'll review what Trimsy can export, agree what Setora can import and plan when to change your booking links.
Trimsy vs Setora
Both keep bookings direct, include the whole team and charge no booking commission. The useful differences are what they cost and what they help you do each day.
How we compared: Figures use publicly available UK pricing and product information. Prices and features checked 8 September 2026. Setora is £10/month less before VAT at the public prices checked. Trimsy says its joining price is locked while the subscription remains continuous. “Not documented” means no claim was found on the Trimsy UK public pages checked, not that the feature is definitely unavailable. Setora is £39/month per location, before VAT where applicable. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.
Sources: Trimsy product and pricing, Trimsy terms, Setora pricing.
Move with confidence by requesting the full Trimsy export before cancelling. Trimsy's terms say the shop owns its customer, booking, history and photograph data and can receive it in a spreadsheet. Inspect the fields and keep Trimsy active until the supported records have been checked in Setora.
Export before cancelling. Request all records and photographs you need while the Trimsy account is active.
Check before changing links. Review imported records and future bookings before sending customers to Setora.
Keep a secure copy. Store the original export safely while you check the move, then delete unnecessary local copies.
Keep your customer relationships. Your customer list belongs to your business, not a marketplace.
Before you switch
The practical stuff about moving off Trimsy. Still unsure? Start the free trial, no card needed.
At the prices published on 8 September 2026, Trimsy advertises £49/month per shop plus VAT and Setora is £39/month per location, before VAT where applicable. That is a £10 monthly difference before VAT. Trimsy says its joining price stays locked while the subscription continues without a break. Setora does not promise a lifetime price lock.
Trimsy's terms say your customers, bookings, history and photographs belong to you and can be supplied in a spreadsheet. Ask for the export before cancelling. Setora can help import supported records included in the files you receive, but fields missing from the export cannot be moved.
No. Setora is £39/month per location and takes no commission on bookings, card payments or walk-ins. SMS credits and Stripe processing are separate when used. Trimsy also advertises zero booking commission.
Setora documents deposits, full online payments, Booking Protection, an automatic waitlist, multi-location support and Mailchimp sync as available now. REST API v1 is in alpha, with access by request. Trimsy marks card on file and no-show charging as coming soon. The other features were not documented on the Trimsy UK pages checked, so confirm their current availability directly.
Setora provides a management app for owners and staff through the Apple App Store and Google Play. Customers still book through the web-based Booking Page. Trimsy advertises a shop-branded installable staff web app that sits on a barber's home screen without an app-store download. Trimsy offers stronger shop branding, while Setora offers an app distributed through the two main app stores.
Setora offers Shop Websites with a homepage and location pages linked to the Setora Booking Page. Trimsy also includes a shop-branded website and says the website can be taken with you if you leave. Discuss design, domain and portability requirements before switching because the two offers are not identical.
Switch from Trimsy
Request your Trimsy export, bring across the usable records, test your Setora Booking Page and switch your public links only when you are ready. Start without a card, then pay £39/month per location if you stay. SMS credits and Stripe processing are separate when used.