Client records
Review names, contact details and consent fields in the files Booksy supplies. Import supported fields after checking the preview; do not assume every column will transfer.
Switching from Booksy
Move from Booksy to Setora,
with a plan for your bookings.
Looking for a Booksy alternative? If your team shares the diary and clients book directly with your shop, try Setora for £59/month per location, before VAT where applicable, with unlimited staff. Review the records Booksy can export, test Setora, then change your booking links.
- 14 days free, no card required
- Imports depend on your export
- SMS and card processing charged separately
What can move
Bring across what Booksy provides.
The exact result depends on the fields in your export. Review every file and mapping before relying on it.
Services and prices
Import supported service files or add services yourself. Check prices, durations and which staff can provide each service.
Past and future bookings
Use a separate booking import when your file has the required fields. Check staff and location assignments. If future bookings cannot move, keep a record and block those times in Setora.
Staff and opening hours
Set up your team, working hours and breaks. Check availability rather than assuming Booksy settings transfer.
Reviews and discovery
Do not count on bringing your Booksy reviews or marketplace visibility with you. Setora takes direct bookings, not marketplace bookings.
Missing data
Ask Booksy about any missing history or notes before cancelling. A client contact list is not the same as a complete booking-history export.
A careful move
Four steps off Booksy.
Keep Booksy as your live diary while you test Setora privately. Run the move in stages, with one clear place for the team to check each booking.
- 01
Get the export before giving notice
Ask Booksy which client and booking records it can supply. Keep the original files securely and list anything missing.
- 02
Set up and check a sample
Add services, staff and working hours. Review the import mapping and preview, then check a sample of clients and bookings against the original files.
- 03
Try the working day
Test a booking on your Setora Booking Page, find it in the team diary and try moving it. Add a staff-entered walk-in beside it. Keep these test times away from your live Booksy bookings.
- 04
Reconcile bookings, then change links
Agree a switch date with the team. Account for future Booksy bookings, block occupied times in Setora and check reminder settings before updating Google, Instagram and your website. Do not rely on the two diaries staying in sync.
Need a hand with the move?
Plan your migration with Ben.
Book a short call. We'll review what Booksy can export, agree what Setora can import and plan when to change your booking links.
- Review Booksy's export options
- Agree what Setora can import
- Plan the final booking-link switch
Booksy vs Setora
Compare the costs you will actually use.
A worked monthly example for a three-chair shop with Booksy subscription, Boost and Tap to Pay assumptions.
Booksy
3-CHAIR EXAMPLE- Subscription
- 3 staff inc. VAT: £60
- Optional Boost commission
- 10 x £28 first visits: £100.80
- Tap to Pay
- 80 x £25 visits: ~£43
- Fast payouts
- +1.5% if used
- Marketplace branding
- Booksy
Worked Booksy scenario~£204+
Setora
PUBLISHED PRICE- Subscription / base
- £59 / location, before VAT where applicable
- Per-staff or team fees
- None, unlimited staff
- Commission on bookings
- None
- SMS & card processing
- Charged if used
- Contract
- Month-to-month
Setora platform price only£59
How we compared: This example uses a three-chair shop, 10 Boost first visits and 80 Tap to Pay visits. It includes Booksy payment processing and VAT, while the Setora figure is its platform price with no VAT currently added and excludes payment processing and SMS. Compare equivalent payment usage and account for whether your business can reclaim VAT before deciding. Setora is £59/month per location, before VAT where applicable. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.
Before you move
Does direct booking suit your shop?
A different subscription is only useful if it fits how your team works and how clients find you.
Consider Setora if
You want a shared diary for an owner-led team and already attract clients directly.
- Several staff need to manage bookings and walk-ins
- You want one location price without per-staff fees
- You are ready to share and maintain booking links for your shop
Booksy may suit you better if
Its marketplace is an important source of new clients, or its current plan costs less for the tools you use.
- Ordinary Marketplace bookings are included in Booksy's subscription
- Boost is optional, not a fee on every booking
- Check subscription, VAT, payments and messaging on the same basis
Test it with your team
A booked haircut and a walk-in, in one diary.
A client chooses a service and time on your Booking Page. Staff can check that booking in the calendar, add a walk-in and move a booking when plans change. Try these tasks during the trial before asking regulars to use a new link.
Data and timing
Your data stays yours.
Request the records Booksy provides before cancelling. Import the supported fields, review them and keep the old account live until your Setora setup has been tested.
Export before cancelling. Ask for the records you need while your current account is still active.
Check before changing links. Review imported records and test the booking flow first.
Keep a secure copy. Store the original export safely while you check the move.
Keep an exit route. People with permission can export customer records and available reports from Setora.
Before you decide
Check the details for your business.
Before you switch
The practical questions.
What to check before moving away from Booksy.
Will I lose my client data when I switch?
Ask Booksy for the client records and booking files it can provide before cancelling. Setora can help review supported CSV or Excel files, map the columns and preview the import. Client details and booking history need separate imports with the required fields. Not every export field can be imported: check consent, staff and location assignments, and keep original notes securely. Review missing records before changing your booking links.
Is it really no commission? What's the catch?
£59/month per location is how Setora makes money. We do not take a cut of your bookings, card payments or walk-ins. SMS credits and card processing are separate if you use them.
What about Booksy Boost commission?
Booksy includes ordinary Marketplace bookings in its subscription. Boost is optional: its UK pricing lists a one-time 30% fee, with a £5 minimum plus VAT, on a Boost client's first visit. Setora has no consumer marketplace and no Setora booking commission. Compare the new clients Booksy brings you as well as the charges before deciding.
How long does it take to switch from Booksy?
Timing depends on getting your export, checking the imported records and preparing the team. Keep Booksy as the live diary while you test Setora. Before moving public links, account for future Booksy appointments and block any occupied times in Setora. Do not assume changes in one diary will update the other.
Will I lose clients from the Booksy marketplace?
Existing clients who book with you directly can move to your Setora Booking Page. Marketplace discovery is different. If Booksy is a major source of new clients, weigh that against the cost and ownership trade-off.
What are the best Booksy alternatives in the UK?
Popular Booksy alternatives include Fresha, Treatwell, Square Appointments and Setora. The right choice depends on whether you want marketplace discovery, flat pricing, client data ownership or a simpler direct booking setup.
Switch from Booksy
Ready to leave Booksy behind?
Bring the data Booksy provides, test your Booking Page, then switch your public links. No card required, no lock-in, £59/month per location after the trial. SMS credits and card processing are separate if used.
14 days free. No card required.