Keep your customer list
Import the customer records your current provider gives you, then keep them exportable from Setora later.
SwitchBOOKSY → Setora
Move from Booksy to Setora, without losing a client.
Import the Booksy client data you can export, set up services and move public booking links with less drama. Setora is £39/month per location, with no Setora commission on bookings.
No card requiredYour data comes with youNo Setora commission
Services & prices
Team & rotas
Opening hours
Customer records
Booking history
4 of 5 completeReady to test
Booking link readybook.setora.co.uk/your-shop
The switch promise
Move over without losing what matters.
Three things every owner worries about before they switch. Here is exactly what happens to each one.
Keep your bookings
Keep the old diary live while Setora is set up and tested. Import future bookings when the export is clean enough.
Keep your customers' trust
The same familiar booking experience, just a new link. No awkward re-registration for your regulars.
What comes across
What you can bring across from Booksy.
Use the files your current provider gives you to rebuild Setora without starting from a blank diary. Here is what usually moves and stays yours.
Services & prices
Your full service menu with durations and prices, mapped onto Setora ready to book.
Staff & rotas
Every team member with their working hours and the services they offer.
Opening hours
Location opening times and breaks, so the diary reflects how you actually work.
Customer records
Names, contact details, consent and any visit history included in your export, so the useful customer detail is not left behind.
Booking history
Past and upcoming appointments can be imported when your current platform includes them in the export.
Notes & preferences
Client notes and preferences can move with the record when they are included in your export.
The switch, step by step
Four steps off Booksy.
Keep taking bookings on Booksy the whole time. You only switch your link once everything is in place and tested.
Export from Booksy
Download what Booksy makes available, or request your portable data before you cancel. We help you work out what can be imported.
Set up Setora
Map your services, team and opening hours onto Setora, so you are not rebuilding the menu by hand.
Import and test
Bring in the files you have, then run a test booking to check services, staff, customers and opening hours look right.
Switch your link
When you are happy, point your booking link at Setora from Google, Instagram, WhatsApp or your site.
Booksy vs Setora
What it costs to stay, versus switch.
A worked monthly example for a three-chair shop with Booksy subscription, Boost and Tap to Pay assumptions.
Booksy
3-CHAIR EXAMPLESubscription3 staff inc. VAT: £60
Boost commission10 x £28 first visits: £100.80
Tap to Pay80 x £25 visits: ~£43
Fast payouts+1.5% if used
Marketplace brandingBooksy
Est. monthly total~£204+
Setora
FLAT RATESubscription / base£39 / location
Per-staff or team feesNone, unlimited staff
Commission on bookingsNone
SMS & card processingCharged if used
ContractMonth-to-month
Monthly total£39
A note on this comparison: Full disclosure: we built Setora, so this comparison has a point of view. This example uses a three-chair shop, 10 Boost first visits and 80 Tap to Pay visits. Boost, payment and payout usage can move the number up or down. Last reviewed July 2026. Setora is £39/month per location. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.
Your data stays yours
Come in easily. Leave easily too.
There is no lock-in on Setora. Your customers, bookings and reports are exportable at any time in standard formats. If Booksy gives you a clean export, we help you bring it across.
Export any time. Customers, bookings and reports in standard CSV and PDF formats.
No lock-in. Month-to-month with no contract and no minimum term.
It stays yours. Your customer relationships belong to your shop, not to a marketplace.
GDPR-ready. Consent and data rights are handled properly, built for UK shops.
Customers1,240 recordsExport
BookingsAvailable historyExport
Services24 itemsExport
No lock-in · export any timeCSV · PDF
Before you switch
The questions owners ask.
The practical stuff about moving off Booksy. Still unsure? Start the free trial, no card needed.
Will I lose my client data when I switch?
Booksy lets owners export client contact lists from the Customer Database area. Appointment history may need support help. Setora gives you a migration path and helps you import the client data you can export.
Is it really no commission? What's the catch?
£39/month per location is how Setora makes money. We do not take a cut of your bookings, card payments or walk-ins. SMS credits and card processing are separate if you use them.
What about Booksy Boost commission?
If Boost commission is making costs hard to predict, Setora gives you a simpler model: direct bookings, no Setora commission, and one platform price per location. Check Booksy's current terms before cancelling or changing your setup.
How long does it take to switch from Booksy?
Most shops can get Setora ready in a day once their export is available. Set up services and staff, import clients, test the Booking Page and then update your public links.
Will I lose clients from the Booksy marketplace?
Existing clients who book with you directly can move to your Setora Booking Page. Marketplace discovery is different. If Booksy is a major source of new clients, weigh that against the cost and ownership trade-off.
What are the best Booksy alternatives in the UK?
Popular Booksy alternatives include Fresha, Treatwell, Square Appointments and Setora. The right choice depends on whether you want marketplace discovery, flat pricing, client data ownership or a simpler direct booking setup.