Keep your customer list
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Looking for a Youzse alternative? Youzse offers a broad business suite. Setora focuses on direct bookings for UK shops, salons and hair professionals, with unlimited staff, a Shop Website and no Setora markup on Stripe payments.
The switch promise
Keep Youzse running while Setora is set up. Bring across the supported records Youzse provides and change your public booking links only after you have tested the new flow.
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Keep the old diary live while Setora is set up and tested. Import future bookings when the export is clean enough.
The same familiar booking experience, just a new link. No awkward re-registration for your regulars.
What comes across
Use the files your current provider gives you to rebuild Setora without starting from a blank diary. Here is what usually moves and stays yours.
Names, contact details, notes and consent fields can be reviewed when they are present in the export.
Bring across service names, prices and durations from a supported CSV or Excel file, then check the mapping.
Past and upcoming appointments can be imported when the export contains the fields Setora needs.
Use the exported staff details to rebuild your team and confirm who provides each service.
Set each location's opening hours and staff working patterns, then compare them with your current diary.
Client notes, preferences and marketing consent can move when the export includes clear fields for them.
The switch, step by step
Keep taking bookings on Youzse the whole time. You only switch your link once everything is in place and tested.
Download the customer, appointment and other records Youzse makes available. Keep the account active until the move is checked.
Add each location, your services, team and opening hours. Build the Booking Page while Youzse stays live.
Upload supported files, review the mapping and run test bookings. Compare customer records and future appointments.
When you are happy, update Google, Instagram, WhatsApp and your website. Publish your Shop Website at the same time if you use one.
Need a hand with the move?
Book a short call. We'll review what Youzse can export, agree what Setora can import and plan when to change your booking links.
Youzse vs Setora
Both cover online booking, calendars, customer records, deposits, reminders, waitlists, walk-ins and owner access on mobile. The useful differences are plan structure, payment fees and the tools around the diary.
How we compared: Figures use publicly available UK pricing and product information. Prices and features checked 8 September 2026. Youzse describes Essentials for solo operators, Growth for growing teams and Scale for established businesses, but its public pricing page does not state exact size thresholds. Do not assume a multi-staff salon qualifies for £19. Youzse says VAT is not added to its displayed prices. Setora is £39/month per location, before VAT where applicable. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.
Sources: Youzse pricing, Stripe UK pricing, Setora pricing.
Payment-cost example
Youzse publishes 2.5% + 35p per card transaction. Setora adds no payment markup, so the applicable Stripe rate applies. Here is one clearly labelled standard-UK-card illustration.
| Monthly payments | Card volume | Youzse at 2.5% + 35p | Stripe at 1.5% + 20p | Difference |
|---|---|---|---|---|
| 100 | £2,000 | £85 | £50 | £35 |
| 200 | £4,000 | £170 | £100 | £70 |
| 400 | £8,000 | £340 | £200 | £140 |
Assumptions: £20 average payment, standard UK cards, Stripe's published 1.5% + 20p rate and every payment processed online. Subscriptions, VAT, refunds, disputes and non-standard cards are excluded.
This is an illustration, not a guaranteed rate. Your actual Stripe pricing depends on card type and account terms. Use your own payment mix before making a decision.
Sources: Youzse pricing, Stripe UK pricing.
The honest fit
More features are useful when they match how your business works. This is the trade-off, without pretending one platform wins every row.
Youzse publishes more built-in tools around booking, billing, communication and discovery.
Setora is built around direct bookings and the day-to-day work of UK shops and salons.
Your website and booking flow
Setora includes a branded Shop Website with a homepage, location pages, services, opening hours and booking buttons. Each location links into its focused Booking Page. Ask us to help connect your own domain.
Move with confidence by requesting the full Youzse export before cancelling. Inspect the fields and keep Youzse active until the supported records have been checked in Setora. Once they are in Setora, people with permission can export customer records and available reports whenever needed.
Export before cancelling. Request all the customer, booking and business records you need while Youzse is active.
Check before changing links. Review imported records and future bookings before sending customers to Setora.
Keep a secure copy. Store the original export safely while you check the move, then delete unnecessary local copies.
Keep your customer relationships. Your customer list belongs to your business, not a marketplace.
Sources and accuracy
Competitor details last checked 8 September 2026. Prices and features can change. Confirm the Youzse plan that applies to your business and check both providers before acting.
Before you switch
The practical stuff about moving off Youzse. Still unsure? Start the free trial, no card needed.
It depends on the Youzse plan that applies, your locations and your card volume. Youzse starts at £19/month and Setora is £39/month per location before VAT where applicable. Youzse publishes 2.5% + 35p per card transaction. Setora adds no payment markup, so the applicable Stripe rate applies. Compare subscription and processing together.
Youzse says customers, appointments and invoices can be exported. Setora can import supported CSV or Excel records for customers, services and bookings, with a mapping review before you switch links. The exact result depends on the fields in your export, so export and check everything before cancelling.
Yes. Setora has iOS and Android apps for owners and staff. Customers continue to use the web-based Booking Page, so they do not need to download an app to book.
Setora does not currently offer native WhatsApp messaging, quotes, invoices, gift cards, loyalty, memberships, classes, VAT returns, Tap to Pay, a payment terminal or a customer marketplace. If those are essential, Youzse may be the better fit.
No. Setora is built for direct bookings from your Google profile, social channels, Shop Website and existing customer base. If marketplace discovery is important to you, Youzse has an advantage.
Yes. Setora does not require its own terminal hardware. Keep your existing card machine and use Setora's Stripe payment tools only where they suit your business.
Yes. Use the reviewed CSV or Excel import for supported records, and ask Setora for hands-on help checking the mapping and your Booking Page before you change public links.
Switch from Youzse
Request your Youzse export, bring across the supported records, test your Setora Booking Page and switch your public links only when you are ready. Start without a card, then pay £39/month per location before VAT where applicable if you stay. SMS credits and Stripe processing are separate when used.