Switching from Treatwell

Move from Treatwell to Setora,
without losing a client.

Looking for a Treatwell alternative? Move from marketplace-led bookings to your own Setora Booking Page. Import the client data you receive, set up services and staff, then switch public links when you are ready.

  • No card required
  • Keep your current system live while you test
  • No Setora commission
Setora Booking Page showing services, prices and a selected haircut before choosing a time
Your services. Your new Booking Page.

What can move

Bring across what Treatwell provides.

The exact result depends on the fields in your export. Review every file and mapping before relying on it.

Services and prices

Map service names, durations and prices from the files your provider gives you.

Staff and working hours

Set up the team, the services they provide and when they are available.

Opening hours

Recreate each location's opening times, breaks and booking availability.

Customer records

Import names, contact details, consent and useful history when those fields are included.

Booking history

Past and upcoming appointments can move when the export contains the required fields.

Notes and preferences

Bring across client notes and preferences when they are included in your export.

A careful move

Four steps off Treatwell.

Keep taking bookings on Treatwell while Setora is set up. Change your public links only after you have checked the new flow.

  1. 01

    Export from Treatwell

    Download what Treatwell makes available, or request your portable data before you cancel.

  2. 02

    Set up Setora

    Add your services, team and opening hours while the old booking link stays live.

  3. 03

    Import and test

    Review the files you have, check the mapping and run a test booking from both sides.

  4. 04

    Switch your links

    Update Google, Instagram and your website only when the new Booking Page is ready.

Need a hand with the move?

Plan your migration with Ben.

Book a short call. We'll review what Treatwell can export, agree what Setora can import and plan when to change your booking links.

  • Review Treatwell's export options
  • Agree what Setora can import
  • Plan the final booking-link switch
Book a migration callNo sales script. Just a practical plan for your business.

Treatwell vs Setora

Compare the costs you will actually use.

Treatwell's fixed monthly fee depends on the salon's agreement, so a reliable total needs a current quote or invoice.

Treatwell

QUOTE NEEDED
Subscription
Quote or invoice needed
Marketplace commission
Applies to qualifying first marketplace bookings
VAT basis
Confirm on your quote or invoice
Marketplace discovery
Treatwell strength
Comparison total
Not calculated from unknown inputs
Current monthly totalQuote needed

Setora

PUBLISHED PRICE
Subscription / base
£59 / location, before VAT where applicable
Per-staff or team fees
None, unlimited staff
Commission on bookings
None
SMS & card processing
Charged if used
Contract
Month-to-month
Monthly platform price£59

How we compared: Use your current Treatwell quote or invoice and separate marketplace bookings from direct bookings before comparing totals. Setora is £59/month per location, before VAT where applicable. SMS credits and card processing are separate if you use them. Competitor prices, add-ons, taxes, marketplace fees and exchange rates can change, so check the current provider pricing before you decide.

Data and timing

Your data stays yours.

Request the records Treatwell provides before cancelling. Import the supported fields, review them and keep the old account live until your Setora setup has been tested.

  1. Export before cancelling. Ask for the records you need while your current account is still active.

  2. Check before changing links. Review imported records and test the booking flow first.

  3. Keep a secure copy. Store the original export safely while you check the move.

  4. Keep an exit route. People with permission can export customer records and available reports from Setora.

Before you switch

The practical questions.

What to check before moving away from Treatwell.

Will I lose my client data when I switch?

Treatwell data export usually means contacting support and making a formal request. Under GDPR, you have data portability rights. Setora helps you import the client data you receive.

Is it really no commission? What's the catch?

£59/month per location is how Setora makes money. We do not take a cut of your bookings, card payments or walk-ins. SMS credits and card processing are separate if you use them.

What about Treatwell marketplace commission?

Treatwell can be useful for discovery, but marketplace commission can make direct customer relationships expensive. Setora focuses on direct bookings where the client relationship stays with your shop or salon.

How long does it take to switch from Treatwell?

Once your export is ready, set up services, staff, opening hours and the Setora Booking Page. Keep Treatwell live until the new link is tested.

Will I lose Treatwell marketplace searches?

If Treatwell discovery is a large source of new clients, include that in your decision. Setora is best when you want to grow direct bookings through your own Google profile, Instagram, website and regular customer base.

What happens to my Treatwell booking link?

You replace it with your Setora Booking Page link when you are ready. Update Google, Instagram, your website and customer messages so people keep booking in one place.

Switch from Treatwell

Ready to leave Treatwell behind?

Bring the data Treatwell provides, test your Booking Page, then switch your public links. No card required, no lock-in, £59/month per location after the trial. SMS credits and card processing are separate if used.

14 days free. No card required.