Your clients, not Treatwell’s
Treatwell charges ~£25/mo subscription plus 35% (+VAT) commission on new marketplace clients. Setora is £39/month flat - your brand, your clients, your revenue.
The real numbers
What you actually pay each month
Note: Treatwell shares your clients with its marketplace.
Solo barber - 1 staff
Treatwell
~£25+/mo
+ 35% (+VAT) on new clients
Setora
£39/mo
No per-staff fees. No commission.
Treatwell is cheaper on subscription - but 35% commission on a £20 haircut leaves you £13.
3 barbers - 1 location
Treatwell
~£60-120+/mo
~£25 subscription + 35% on new clients (~£35-95/mo)
Setora
£39/mo
No per-staff fees. No commission.
Save £250-1,000+/year
5 barbers - 1 location
Treatwell
~£100-200+/mo
~£25 subscription + 35% on new clients (~£75-175/mo)
Setora
£39/mo
No per-staff fees. No commission.
Up to £1,900+/year
Treatwell pricing: subscription from ~£25/month (exact pricing requires sign-up). Commission: 35% (+VAT) on first booking from new marketplace clients, 0% on repeat within 365 days. Setora: £39/mo per location excluding VAT. SMS billed separately. Commission estimates based on typical barbershop volumes. All figures from public sources, February 2026.
What changes. What doesn’t.
Your clients won’t notice the difference. Your bank account will.
Clients become Treatwell’s clients
Clients book through Treatwell’s website, get confirmations from Treatwell, and build their history in Treatwell’s ecosystem. When you leave, they stay with the platform.
Your brand, your booking page
Setora gives you a direct booking link under your own brand. No marketplace middleman, no Treatwell branding, no confusion about whose business it is.
Reviews locked forever
Treatwell’s T&Cs are explicit: “You agree that you have no rights in Customer Reviews and aren’t entitled to copies upon termination.” Years of reviews, gone if you leave. Need help? See our data portability guide.
What’s different day-to-day
Client relationship
Yours. Your brand, your page.
Commission
None. Flat monthly fee.
Reviews
Belong to your Google profile, not locked to a platform
What Treatwell does well
We’re not going to pretend Treatwell is a bad product. Here’s where credit is due:
- Raw client acquisition power. 500,000 daily consumer searches, TV advertising, and brand recognition as Europe’s number one beauty marketplace. Genuine new client volume.
- 0% on repeat clients. If a client rebooks within 365 days, you pay no commission. For shops with high rebooking rates, the model can work.
- Brand credibility. John Lewis partnership, Visa UK Small Business Toolkit feature, Reserve with Google integration. The platform carries weight.
- Daily payouts. Revenue from bookings hits your account daily - better cash flow than weekly or monthly settlement.
Treatwell makes sense if you’re new and need raw client volume fast. But if you’ve built a loyal client base and want them to know your brand - not Treatwell’s - the economics and the branding work against you.
No card required. Cancel anytime.
Three steps. One day. Done.
Export your data from Treatwell
Under GDPR, Treatwell must let you download your client list, booking history, and service data. We’ll show you exactly how.
Set up your Setora account
Add your services, staff, and opening hours. Customise your booking page. Takes about 20 minutes.
Import clients and go live
Upload your client data, share your new booking link, and start taking appointments. Same day.
Ready to own your client relationships?
£39/month. Unlimited barbers. Every feature included. Try it free for 14 days.
No card required Cancel anytime Setup in minutes
Before you switch
Treatwell has no self-service data export. You’ll need to contact their support team to request your data. Under GDPR, they must provide it. We’ll help you import everything into Setora.
£39/month per location is how we make money. We don’t take a cut of your bookings, your card payments, or your walk-ins. The price you see is the price you pay.
If a Treatwell marketplace client doesn’t rebook within 365 days, they reset to ‘new client’ status. Their next booking triggers the 35% commission again - even though they’re your existing client.
Since April 2025, if you cancel a new marketplace client’s booking on Treatwell, the 35% commission still applies. Previously this was waived. With Setora, cancellations never cost you anything.
Most shops are up and running within a day. Set up your services and staff, import your client list, and you’re live.
Your existing clients already know your shop. For new client discovery, the 35% commission you’ve been paying can fund your own marketing. A £15 haircut nets you just £9.75 after Treatwell’s cut - those margins add up.
Pricing and feature information for Treatwell was sourced from their public website at treatwell.co.uk/info/for-business, last verified February 2026. Commission rates from published partner T&Cs. Setora pricing excludes VAT. If anything has changed, let us know and we’ll update this page.
Comparing other platforms? Booksy · Fresha · Nearcut · Resurva · Setmore · Square · Squire · Timely · Vagaro