Keep your customer list
Import the customer records your current provider gives you, then keep them exportable from Setora later.
SwitchPHOREST → Setora
Phorest prices by quote. Setora publishes what it charges. Bring the client records Phorest provides, set up your services and stylists, then switch your public links when you are ready.
The switch promise
Three things every owner worries about before they switch. Here is exactly what happens to each one.
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Keep the old diary live while Setora is set up and tested. Import future bookings when the export is clean enough.
The same familiar booking experience, just a new link. No awkward re-registration for your regulars.
What comes across
Use the files your current provider gives you to rebuild Setora without starting from a blank diary. Here is what usually moves and stays yours.
Your full service menu with durations and prices, mapped onto Setora ready to book.
Every team member with their working hours and the services they offer.
Location opening times and breaks, so the diary reflects how you actually work.
Names, contact details, consent and any visit history included in your export, so the useful customer detail is not left behind.
Past and upcoming appointments can be imported when your current platform includes them in the export.
Client notes and preferences can move with the record when they are included in your export.
The switch, step by step
Keep taking bookings on Phorest the whole time. You only switch your link once everything is in place and tested.
Download what Phorest makes available, or request your portable data before you cancel. We help you work out what can be imported.
Map your services, team and opening hours onto Setora, so you are not rebuilding the menu by hand.
Bring in the files you have, then run a test booking to check services, staff, customers and opening hours look right.
When you are happy, point your booking link at Setora from Google, Instagram, WhatsApp or your site.
Phorest vs Setora
Phorest publishes plan tiers for salons but not prices, so the only way to compare totals is to request a quote and read what is included.
A note on this comparison: Full disclosure: we built Setora, so this comparison has a point of view. Phorest pricing page checked 6 August 2026. It lists Starter, Grow, Ultimate and Elite salon plans and asks you to request a quote for each, so no public total exists to compare. Ask for your quote in writing, including SMS rates, payment processing and contract length, then compare it with Setora's £39/month per-location price.
Sources: Phorest pricing.
Your data stays yours
There is no lock-in on Setora. Your customers, bookings and reports are exportable at any time in standard formats. If Phorest gives you a clean export, we help you bring it across.
Export any time. Customers, bookings and reports in standard CSV and PDF formats.
No lock-in. Month-to-month with no contract and no minimum term.
It stays yours. Your customer relationships belong to your shop, not to a marketplace.
GDPR-ready. Consent and data rights are handled properly, built for UK shops.
Before you switch
The practical stuff about moving off Phorest. Still unsure? Start the free trial, no card needed.
Under GDPR your client records are yours whichever platform holds them. Ask Phorest what export files it can provide and in what format before you give notice, then Setora helps you import the supported records and check them before you update your booking links.
£39/month per location is how Setora makes money. We do not take a cut of your bookings, card payments or walk-ins. SMS credits and card processing are separate if you use them.
That depends entirely on your quote, because Phorest does not publish prices. Its pricing page lists Starter, Grow, Ultimate and Elite salon plans and asks you to request a quote for each. Get yours in writing, including SMS rates, payment processing and contract length, then compare it with £39/month per location for unlimited stylists.
Phorest has been building for salons far longer than we have, and it covers loyalty through Treatcard, stock management, an online store, video consultations and its own branded client app. Setora does not mirror those today. If your salon runs on that wider suite, check the gaps carefully before you commit.
Phorest does not publish contract terms on its pricing page, and some salons report committing to a minimum term at signup. Check your own agreement for notice period and renewal date before you plan a switch, so you are not paying two platforms at once.
Most salons can get Setora ready in a day once their export is available. Set up services and stylists, import clients, test the Booking Page, then switch your public link when you are happy with it.