Total cost
The real monthly bill once per-staff fees, commission and processing are added, not just the headline price.
We ranked five UK salon booking tools on the four things that actually decide the bill and who owns your clients, not the shiny feature lists. Here is where each one lands, and why a flat rate keeps winning.
Feature checklists all start to look the same. What actually separates these tools is what you pay as you grow, and whether the customer relationship stays yours.
The real monthly bill once per-staff fees, commission and processing are added, not just the headline price.
Whether bookings and client relationships belong to your salon, or sit inside a marketplace account.
Can you export your clients, bookings and reports and leave whenever you like, with no lock-in.
The day-to-day: multi-stylist scheduling, a real diary, reminders, deposits and walk-ins.
Ranked on value and control for a growing shop. This is our own comparison, see the note on method below.
The honest flat rate: one published price, unlimited stylists, and your clients stay yours.
The deepest salon feature set in the UK and Ireland, priced by quote rather than published rates.
Lower starting price, with commission and marketplace trade-offs on new clients.
Real discovery reach, paid for with the highest headline commission of the group.
A capable salon-focused platform on tiered subscriptions that scale with team size.
The headline price rarely tells the whole story. Here is the charging model for each tool, and where the real monthly cost tends to come from as your team and bookings grow.
A note on this comparison: this is Setora's own editorial view of how these tools charge, described in general terms rather than exact prices. Pricing models change, so check each provider directly for their current terms. SMS credits and card processing are separate from Setora's flat rate and are charged at cost only if you use them.
See the Booking Page, stylist scheduling, reminders and £39/month per location pricing.
Read guideCommissionA worked example of what marketplace commission costs a salon each month.
Read guideAlternativesCompare every tool UK salons and shops weigh up, on price, commission and fit.
Read guideBarbershopsThe same comparison for barbershops, with walk-ins and multi-barber scheduling.
Read guideThe questions owners ask us most when they are weighing up a switch.
It depends on what your salon needs most. For most UK hair salons we rate Setora highest on value and control: a flat rate of £39/month per location with unlimited stylists, no commission on bookings and full client data export. Phorest has the deeper feature set if you want it and are happy to request a quote. Fresha and Treatwell give you marketplace discovery in exchange for commission on the clients they send.
It depends on the pricing model. Flat-rate tools like Setora charge one price per location, £39/month per location, regardless of how many stylists you have. Phorest prices by quote across its Starter, Grow, Ultimate and Elite plans, so you need to speak to sales to get a number. Marketplace tools can look cheaper up front, then add per-staff fees, commission on bookings and card processing, so the real monthly cost climbs as you get busier.
Phorest sells through a demo and quote process rather than a public rate card, and its plans include bespoke setup, client migration and ongoing training. That suits salons who want hands-on onboarding. The trade-off is that you cannot compare the monthly cost against other tools without going through sales first.
With Setora, yes. You can export your clients, bookings and reports at any time, with no lock-in. Data portability varies across other tools, so always check you can take a full export with you before you commit. Under GDPR you have the right to your client records whichever platform you are on.
With Setora, no. Unlimited stylists are included at £39/month per location, with no per-staff fees. Several other tools charge per staff member or price by plan tier, so your bill grows every time your team does.
No. If a marketplace brings you clients who would never have found you otherwise, paying commission on that first booking can be fair. It becomes expensive when your own regulars start booking through the marketplace, because you pay to reach clients you already had. Look at where your bookings actually come from before you judge it.
With Setora, no. Card processing is optional and only charged at cost if you use it, so you can keep your existing card machine. SMS reminders use credits, also charged at cost.