Keep your customer list
Import the customer records your current provider gives you, then keep them exportable from Setora later.
SwitchCURRENT PLATFORM → Setora
Set up your Booking Page, import the records you have, test the flow and move your links only when you are ready. The old platform can stay live while you check everything.
The switch promise
Three things every owner worries about before they switch. Here is exactly what happens to each one.
Import the customer records your current provider gives you, then keep them exportable from Setora later.
Keep the old diary live while Setora is set up and tested. Import future bookings when the export is clean enough.
The same familiar booking experience, just a new link. No awkward re-registration for your regulars.
What comes across
Use the files your current provider gives you to rebuild Setora without starting from a blank diary. Here is what usually moves and stays yours.
Your full service menu with durations and prices, mapped onto Setora ready to book.
Every team member with their working hours and the services they offer.
Location opening times and breaks, so the diary reflects how you actually work.
Names, contact details, consent and any visit history included in your export, so the useful customer detail is not left behind.
Past and upcoming appointments can be imported when your current platform includes them in the export.
Client notes and preferences can move with the record when they are included in your export.
The switch, step by step
Keep taking bookings on your current platform the whole time. You only switch your link once everything is in place and tested.
Download what your current platform makes available, or request your portable data before you cancel. We help you work out what can be imported.
Map your services, team and opening hours onto Setora, so you are not rebuilding the menu by hand.
Bring in the files you have, then run a test booking to check services, staff, customers and opening hours look right.
When you are happy, point your booking link at Setora from Google, Instagram, WhatsApp or your site.
Your data stays yours
There is no lock-in on Setora. Your customers, bookings and reports are exportable at any time in standard formats. If your current platform gives you a clean export, we help you bring it across.
Export any time. Customers, bookings and reports in standard CSV and PDF formats.
No lock-in. Month-to-month with no contract and no minimum term.
It stays yours. Your customer relationships belong to your shop, not to a marketplace.
GDPR-ready. Consent and data rights are handled properly, built for UK shops.
Before you switch
The practical stuff about moving off your current platform. Still unsure? Start the free trial, no card needed.
Export first, then switch links. Your current platform should provide an export route or a GDPR data portability process. Setora gives you a clean import path for the records your provider gives you.
The Setora setup can be very quick once your export is ready. If your current platform needs a support request before releasing data, that part can take longer. You can still set up and test Setora before you change links.
Yes. Setora is £39/month per location after the 14-day trial. There is no Setora commission on bookings and no per-staff fee. SMS credits and card processing are separate if used.
Cancel any time. There are no exit fees, no lock-in contracts, and your customers, bookings and reports stay exportable.
They will see a new Booking Page link. Keep the message simple: your shop or salon has moved bookings to Setora, and customers should use the new link from now on.
No. Keep your current platform live while Setora is set up and tested. Move the booking link only when everything is ready.