Keep your customer list
Import the customer records your current provider gives you, then keep them exportable from Setora later.
SwitchCURRENT SOFTWARE → Setora
Switch booking software, without the drama.
Keep the old platform live, import carefully, test the new Booking Page and switch the public link only when the diary is ready.
No card requiredYour data comes with youNo Setora commission
Services & prices
Team & rotas
Opening hours
Customer records
Booking history
4 of 5 completeReady to test
Booking link readybook.setora.co.uk/your-shop
The switch promise
Move over without losing what matters.
Three things every owner worries about before they switch. Here is exactly what happens to each one.
Keep your bookings
Keep the old diary live while Setora is set up and tested. Import future bookings when the export is clean enough.
Keep your customers' trust
The same familiar booking experience, just a new link. No awkward re-registration for your regulars.
What comes across
What you can bring across from your current booking software.
Use the files your current provider gives you to rebuild Setora without starting from a blank diary. Here is what usually moves and stays yours.
Services & prices
Your full service menu with durations and prices, mapped onto Setora ready to book.
Staff & rotas
Every team member with their working hours and the services they offer.
Opening hours
Location opening times and breaks, so the diary reflects how you actually work.
Customer records
Names, contact details, consent and any visit history included in your export, so the useful customer detail is not left behind.
Booking history
Past and upcoming appointments can be imported when your current platform includes them in the export.
Notes & preferences
Client notes and preferences can move with the record when they are included in your export.
The switch, step by step
Four steps off your current booking software.
Keep taking bookings on your current booking software the whole time. You only switch your link once everything is in place and tested.
Export from your current booking software
Download what your current booking software makes available, or request your portable data before you cancel. We help you work out what can be imported.
Set up Setora
Map your services, team and opening hours onto Setora, so you are not rebuilding the menu by hand.
Import and test
Bring in the files you have, then run a test booking to check services, staff, customers and opening hours look right.
Switch your link
When you are happy, point your booking link at Setora from Google, Instagram, WhatsApp or your site.
Your data stays yours
Come in easily. Leave easily too.
There is no lock-in on Setora. Your customers, bookings and reports are exportable at any time in standard formats. If your current booking software gives you a clean export, we help you bring it across.
Export any time. Customers, bookings and reports in standard CSV and PDF formats.
No lock-in. Month-to-month with no contract and no minimum term.
It stays yours. Your customer relationships belong to your shop, not to a marketplace.
GDPR-ready. Consent and data rights are handled properly, built for UK shops.
Customers1,240 recordsExport
BookingsAvailable historyExport
Services24 itemsExport
No lock-in · export any timeCSV · PDF
Before you switch
The questions owners ask.
The practical stuff about moving off your current booking software. Still unsure? Start the free trial, no card needed.
How long does the actual import take?
It depends on the export you get from your current provider. A clean file can be imported quickly. Larger shops or messy exports are better handled carefully with a side-by-side check before go-live.
What if my current platform's export is missing something?
Request a fresh export or a fuller GDPR data portability file. Setora can help you map the columns and avoid duplicate customer records where possible.
Will my clients have to make new accounts?
Customers can book through your Setora Booking Page without starting from scratch. If account features are needed later, they can handle that in the booking flow.
Can the Booking Page be on my own domain?
Talk to us during setup. By default your Booking Page is hosted by Setora, and we can help you choose the cleanest link strategy for Google, Instagram and your website.
What happens to future bookings already in the old platform?
You can keep serving existing bookings in the old diary while new bookings move to Setora, or import future appointments if the export is clean enough. The right approach depends on your current platform.
What if it goes wrong?
Do not switch the public link until Setora is imported and tested. If something looks wrong, pause, fix the import and keep the old platform live until you are confident.